Payments can also be made via SEPA bank transfer within the European Economic Area.
Please ensure that the invoice number is stated as the payment reference to allow correct and timely allocation.
For approved business customers, Werkhaus Trade offers payment by SEPA Business Direct Debit / SEPA-Firmenlastschrift.
This payment method allows the invoice amount to be collected directly from the customer’s business bank account based on a valid SEPA Business Direct Debit Mandate.
How it works:
Werkhaus Trade provides the customer with a SEPA Business Direct Debit Mandate.
The customer completes, signs, and returns the mandate.
The customer needs to confirm or register the mandate with their own bank before the first payment can be collected.
Once the mandate is completed and confirmed, Werkhaus Trade submits the direct debit collection through its banking system.
Before the payment is collected, Werkhaus Trade will notify the customer of the collection amount and debit date using the following notice:
Please note that the invoice amount of €[amount] will be collected by SEPA Business Direct Debit from your business bank account on or after [debit date], based on the SEPA Business Direct Debit Mandate provided. The order will be processed after the payment has been successfully collected, credited, and confirmed by Werkhaus Trade.
The payment is then processed by the banks.
After booking, the payment takes around 4 business days to be fully processed and confirmed.
The order is processed only after the payment has been successfully collected, credited, and confirmed by Werkhaus Trade.
SEPA Business Direct Debit is available only for approved B2B customers. Werkhaus Trade reserves the right to refuse or withdraw this payment method if the mandate is incomplete, rejected, returned, or not properly confirmed.
Payment is due prior to the delivery of goods or provision of services, unless explicitly agreed otherwise in writing.
Orders and services are processed once payment has been received and confirmed.
All amounts are invoiced and payable in EUR.
All card payments are handled by PCI-DSS compliant payment systems.
Bank transfers are made directly to our official business account.
We operate in compliance with applicable European Union regulations and financial standards.
For questions regarding payments, invoicing, or billing, please contact us using the details provided on our website.