Privacy Policy
We take your privacy seriously. This Privacy Policy outlines in detail how we collect, use, process, and safeguard your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Data Collection We collect personal data through our registration forms, order forms, and communication platforms. The data collected may include, but is not limited to:
Full name
Company or business name
Email address
Telephone number
Physical and billing address
VAT or tax identification number
Product selections and preferences
2. Purpose of Data Use Your data is processed for the following purposes:
Evaluating business applications
Processing wholesale and retail orders
Issuing invoices and managing accounts
Providing customer service and responding to inquiries
Sending order confirmations, delivery updates, and other transactional communications
Fulfilling legal and tax-related obligations
3. Lawful Basis for Processing The legal grounds under which we process your data include:
Your explicit consent when submitting a form
The necessity of processing for the performance of a contract
Compliance with legal obligations
Legitimate interests pursued by the business
4. Data Disclosure and Third Parties We only share your personal data with third parties when it is necessary for order fulfillment, legal compliance, or service provision. These may include:
Payment processing providers
Delivery and courier services
Professional advisors and accountants
Governmental and legal authorities, if legally required
5. Your Data Protection Rights As a data subject, you are entitled to:
Request access to your personal data
Rectify or update any inaccurate or incomplete information
Request deletion of your data under certain conditions
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with a relevant supervisory authority
6. Data Storage and Retention Personal data is retained for as long as is necessary to fulfill its intended purpose and to comply with legal obligations, including financial and tax regulations. Retention periods may vary based on local laws.
7. Data Security We employ appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, loss, or destruction.
8. Contact for Data Inquiries To exercise your rights or for inquiries about our privacy practices, you may contact our support email address.